Jack Kleinhenz

Jack Kleinhenz, NRF's chief economist for over 15 years, and Mark Mathews, Executive Director of Research, dive into the forces shaping the U.S. economy. They discuss the critical role of accurate forecasting amid economic uncertainty and the transformative power of AI on retail operations and consumer behavior. The conversation also tackles the shift toward a global retail landscape and how evolving shopping habits are influenced by technology. Insights on literature and advice for students round out this engaging exploration of economics and retail.