Jack Carr, owner of Rapid Response Heating and Cooling, faced a whirlwind start when all his employees quit on day one of ownership. He shares how he turned adversity into opportunity, growing his business to $3 million in sales within just over two years. Carr discusses his self-taught HVAC skills from YouTube, the importance of customer relationships, and leveraging Google reviews for business growth. He emphasizes the value of owning a supportive community and listening to employees to navigate challenges effectively.