Ishmael Valdez

Ken Goodrich, a veteran in home services, emphasizes the transformative power of leadership in changing lives. Ishmael Valdez discusses transitioning from an employee mindset to a CEO mentality, highlighting the importance of accountability in leadership. Other standout moments include insights on navigating tough markets and the crucial role of effective communication in shaping company culture. The conversation also touches on resilience, defining it as pushing forward despite setbacks and the necessity of peer support for personal and professional growth.