Isao Yoshino

Isao Yoshino, a former Toyota leader instrumental in the NUMMI transformation, shares fascinating insights into changing organizational culture. He discusses how immersive training experiences shifted leaders' mindsets and the importance of mutual learning. Yoshino emphasizes that true culture change can't be forced and highlights the significance of the PDCA 'check' step for collaborative problem-solving. His reflections on the andon process reveal how embracing challenges fosters teamwork and improves outcomes, ultimately guiding NUMMI's successful shift to a people-centered culture.