Irosha de Silva

Irosha de Silva, founder of Markettrics, talks about revolutionizing customer support with AI. She shares her shift from a software agency to creating an AI-powered platform aimed at real-time assistance. Irosha discusses the frustrations that led to Markettrics and the potential of tools like Grok and GitHub Copilot for efficiency. The conversation dives into how AI is transforming support from passive to interactive, creating a future where customers receive visual, contextual help without human intervention.