Iona Jackson, Managing Director at Edurio, discusses the crucial role of stakeholder feedback in transforming schools and trusts. She highlights why listening to staff, pupils, and parents is essential for real improvement and effective decision-making. Iona elaborates on the benefits of regular surveys, sharing practical steps for turning feedback into actionable change. She also addresses challenges like funding and emphasizes the importance of equality and inclusion in education. With over 2,000 schools using Edurio, Iona's insights are invaluable for school leaders seeking impact.