Ian Battersby

Ian Battersby, an expert in ISO Standards, dives deep into the crucial role of leadership in effectively implementing management systems. He discusses how strong leadership motivates teams towards common goals and the direct impact of their engagement on organizational success. Battersby highlights the responsibilities of leaders, the necessity of aligning quality objectives with business strategies, and the importance of communication and continuous improvement. He also introduces valuable resources like the iSology Hub to support professionals in enhancing compliance.