Holly O'Neill

Holly O'Neill, President of Retail Banking at Bank of America, provides keen insights into consumer behavior as outlined in the latest consumer checkpoint report. She reveals strong household spending growth across all income levels, highlighting lower-income groups' resilience. The discussion also covers shifting trends towards discount stores and increased service and travel spending, alongside the influence of social media on purchasing. O'Neill emphasizes that consumers are more prepared to spend, even as they adapt their habits post-pandemic.