Helen Santoro

Helen Santoro, a Reporter at The Lever, dives into her investigation of Zillow and Redfin's one-stop real estate platforms. She reveals how these conveniences may disguise hidden costs for homebuyers. Exploring the lucrative mortgage market, Helen discusses the dangers of steering consumers towards in-house lenders and how this ties into regulatory issues. The conversation touches on the impact of the 2008 crisis on these platforms, the potential risks they impose on consumers, and ongoing scrutiny from regulators. It's a compelling look at the future of homebuying.