Heidi Waterhouse

Heidi Waterhouse, a seasoned public speaker and documentarian, dives into the essential role of documentation in today’s AI-driven software landscape. She and host Lilly Ryan discuss how human insight is vital in capturing what AI often misses, especially in technical writing and prompt engineering. They also explore the importance of indexing for information accessibility and the balance between AI automation and accurate communication. Plus, hear about her upcoming book, Progressive Delivery, aimed at connecting software delivery with business value.

Heidi Waterhouse, a Developer Advocate at LaunchDarkly with a rich background in technical writing, dives into the world of feature flags. She explains how these tools allow developers to manage features seamlessly, testing at scale without jeopardizing production. Heidi emphasizes the importance of minimizing deployment risks through gradual feature reveals. She also shares her journey from technical writing to advocacy, highlighting the need for user-centric documentation and community engagement in tech discussions. It's a fascinating look at controlling software environments effectively!