George Williams, Head of Small Business at Nationwide Insurance, teams up with Heather Wilson, CEO of CLARA Analytics, to discuss how generative AI is transforming insurance workflows. They dive into the shift from reactive to proactive claims management, emphasizing speed and efficiency. The duo also tackles the debate between buying and building AI solutions, highlighting the importance of addressing specific needs in data management. Join them as they envision a future where AI enhances decision-making and collaboration in the insurance industry.
