
Heather Underwood
Business transformation lead working in law firms who helps teams solve process problems by applying Lean and AI techniques to improve legal operations and empower practitioners.
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Dec 11, 2025 • 36min
GA 610 | Lean and AI in the Legal Field with Heather Underwood and Adam Marsland
Heather Underwood, a business transformation lead who applies Lean and AI to legal operations, and Adam Marsland, a transformation leader with law firm and finance experience, discuss Lean in law, practical Lean examples for litigation and back-office work, AI use cases for process diagnostics, risks of automating the wrong things, and how multidisciplinary teams and curiosity will shape legal transformation.


