Heather Underwood
Business transformation lead working in law firms who helps teams solve process problems by applying Lean and AI techniques to improve legal operations and empower practitioners.
Best podcasts with Heather Underwood
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Dec 11, 2025 • 36min
GA 610 | Lean and AI in the Legal Field with Heather Underwood and Adam Marsland
Heather Underwood, a business transformation lead who applies Lean and AI to legal operations, and Adam Marsland, a transformation leader with law firm and finance experience, discuss Lean in law, practical Lean examples for litigation and back-office work, AI use cases for process diagnostics, risks of automating the wrong things, and how multidisciplinary teams and curiosity will shape legal transformation.
