Heather Crockett

Heather Crockett, a practice coach with ACT, shares her expertise in guiding dental practices toward growth. She introduces a four-question year-end review framework to help practice owners reflect on their alignment, smart metrics, and culture. Heather emphasizes the importance of evaluating communication and trust within the team while encouraging reflection on key metrics beyond just production. The conversation also highlights how celebrating wins can reduce overwhelm and enhance practice performance, setting a solid foundation for the upcoming year.