Heather Cook
Founder of Creative Maven and principal manager of the Microsoft 365 Customer Advocacy Group. Expert in marketing strategy, consulting, training, and corporate culture.
Best podcasts with Heather Cook
Ranked by the Snipd community
Jan 11, 2026 • 45min
Episode 26: From Communities to Metadata and Eggnog Lattes: Let’s Talk Adoption!
In this engaging discussion, Heather Cook, Principal Customer Experience Manager at Microsoft 365, delves into the vital role of communities in driving tech adoption. Drawing from her diverse background, Heather emphasizes that success in tech can come without coding expertise. The conversation explores the importance of metadata and content governance for Copilot readiness, along with the challenges of user-applied tagging. Heather's reflections on her career journey and insights on fostering professional relationships remind us that social connections are key to thriving workplaces!
Oct 19, 2024 • 17min
Building Healthy Corporate Culture & Promoting Diversity & Inclusion
Juan Mendoza hosts this engaging discussion with Heather Cook, founder of Creative Maven and a specialist in corporate culture and marketing strategy. They delve deep into the importance of psychological safety in fostering a healthy workplace. Heather shares insights on how diversity can enhance collaboration and innovation. The conversation also explores embracing different mentalities within teams, emphasizing empathy as a key to understanding and inclusivity. This chat is packed with actionable strategies for creating a thriving corporate culture.
