Harriet Rees

Chief Information Officer at Starling Bank (UK), leading the bank's data science and AI initiatives, and discussing Starling's AI-powered Scam Intelligence built with Google Gemini.

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Oct 30, 2025 • 16min

Money 2020: Take-aways & News from Starling Bank and Google

Harriet Rees, the Chief Information Officer at Starling Bank, discusses the bank's groundbreaking collaboration with Google on AI-powered fraud detection. She reveals how the Scam Intelligence tool allows customers to upload images to identify potential scams within seconds, saving billions. They delve into trends from Money 20/20, like stablecoins and agentic AI, while exploring how such innovations can reshape user experiences in banking. Harriet also sheds light on the importance of regulatory engagement and Starling's commitment to evolving AI practices.

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