Ramesh Srinivasan, a senior partner at McKinsey, and Hans-Werner Kaas, senior partner emeritus, discuss the essential soft skills CEOs need in today's complex world. They highlight the importance of self-reflection, humility, and compassion in leadership. The conversation delves into the challenges of technology and geopolitics, emphasizing human-centric leadership traits like courage and resilience. They also explore the balance between AI advancements and empathy, advocating for leaders to foster deep listening and creativity to inspire their teams.