Hannah Jachim

Join Paul Miller, a VP and principal analyst with a focus on mobility strategy, and Hannah Jachim, a CX researcher with expertise in autonomous systems. They tackle the need for a customer-centric approach to mobility, moving beyond tech jargon. Discover how electric vehicle charging can align with user goals and explore innovative city-led pilots that enhance energy efficiency. They discuss the critical balance between micromobility and mass transit, trust in autonomous systems, and the future impact of automation on workforce roles.