Gary Grant

Gary Grant, the founder of The Entertainer toy shop chain, shares his journey from the skateboard boom to a thriving toy empire. He reveals how acquiring closed competitors' locations allowed for rapid expansion. Grant emphasizes that ethical, people-first management is the core of his success, fostering strong relationships with employees, suppliers, and landlords. He also reflects on surviving the 2008 financial crisis and how a focus on creating joyful customer experiences has been central to his rise. Discover how ethics can fuel long-term business success!