Garth Graham

Garth Graham, Senior Partner at Stratmor Group, dives into the tough realities of the mortgage industry, shedding light on the staggering $12k origination cost. He discusses the seven deadly sins of mortgage that drive consumers crazy, from redundant requests to sneaky fees. The conversation also touches on the crucial role of empathy for loan officers and how AI can elevate customer experiences. Expect a candid exploration of compensation issues and why Garth humorously hints at his never returning for another chat!