Garrett Egan

Garrett Egan, a senior learning experience designer at Square with a tech and gaming background, shares insights on impactful learning through game design. He emphasizes the pitfalls of typical gamification, stressing that points alone don’t engage learners meaningfully. Storytelling is framed as crucial, allowing learners to envision themselves as heroes. Visuals play a dual role—they can enhance or detract from learning. Garrett offers practical strategies for rethinking onboarding and compliance training to create experiences learners genuinely desire to engage with.