Frank X. Shaw
Chief Communications Officer at Microsoft, appearing as the featured guest on the Afternoon Cyber Tea segment to discuss communications in cybersecurity.
Best podcasts with Frank X. Shaw
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Nov 5, 2025 • 23min
From small charges to big busts.
Frank X. Shaw, Chief Communications Officer at Microsoft, joins Ann Johnson to delve into the vital role of communication in cybersecurity. They discuss how transparency can build trust during cyber incidents and the importance of breaking down silos between teams. Shaw emphasizes the transformative impact of AI on crisis communications, enabling faster insights and more effective responses. The conversation also highlights how tailored and localized security messaging can change employee behavior and enhance overall security culture.
Oct 14, 2025 • 29min
From Silos to Solutions: Building Trust Through Transparent Cybersecurity Communications with Microsoft's Frank Shaw
Frank X. Shaw, Chief Communications Officer at Microsoft, provides a fascinating look at the intersection of communication and cybersecurity. He emphasizes the vital role of transparency and trust during cyber incidents. Frank discusses how breaking down silos enhances collaboration and the transformative impact of AI on crisis communications. He also shares strategies for combating misinformation and the importance of internal communication in fostering a culture of security awareness. Ultimately, he advocates for learning from failures as essential for growth in cyber resilience.
