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Frank Teruel
COO at Arkose Labs, focusing on digital identity and online customer safety. Specializes in threat intelligence, bot mitigation, and fraud prevention.
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Jul 22, 2025
• 45min
Understanding a $10B Fraud Vector in Cloud-Native Workflows
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Frank Teruel, COO at Arkose Labs, specializes in digital identity and fraud prevention. He discusses the alarming rise of SMS toll fraud, a $10 billion issue where bots exploit cloud workflows, causing unexpected operational costs. Teruel shares a striking story of a cloud container hijack that resulted in half a million dollars lost to crypto mining. The conversation emphasizes the need for enhanced security measures within digital environments and the critical role organizations play in combating this sophisticated fraud.
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