Frank DeMarco

Partner at Service Champions who focuses on operations, integrations, and scaling acquired businesses; speaks about training, culture, and partnership with owners and investors.

Best podcasts with Frank DeMarco

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Jun 29, 2021 • 1h 16min

The Leland Smith Blueprint to a $500MM Service Champion

Leland Smith, Founder and CEO of Service Champions, shares his journey of transforming the company into a $400 million powerhouse. He emphasizes the importance of operational rigor and a pay-first technician model. Frank DeMarco, a partner focusing on operations, discusses cultivating team culture and seamless integration with partners. They explore strategies for rapid scaling through private equity and the principles behind fair deal structures. Leland also reflects on his legacy of improving employees' lives and giving back to the industry.

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