Francis Annan

In this insightful discussion, Francis Annan, a researcher from Berkeley, shares his extensive studies on mobile money in rural Ghana. He delves into the innovative ways to minimize fraud and protect consumers in low-trust environments. Topics include the role of 'human ATMs' in underserved areas, strategies for reducing cheating through information transparency, and the impact of monopolistic practices on consumer trust. Annan also highlights the gender dynamics in financial services, showcasing the challenges faced by female consumers and vendors.