Flora Fitzalan Howard

Flora Fitzalan Howard and Dr. Helen Wakeling, both experts in procedural justice and prison culture within Her Majesty’s Prison and Probation Service, delve into the complexities of fairness in prisons. They discuss the significance of effective communication and its impact on inmate compliance and well-being. The conversation covers the cultural barriers to communication in correctional environments and advocates for empathetic interaction methods. They emphasize the shift from punitive practices to rehabilitation, highlighting how procedural justice can transform the prison experience for both inmates and staff.