Flavia Circiumaru

Flavia Circiumaru, a software engineer at FundApps, shares insights from her experience establishing a structured support system after rapid company growth. She discusses the challenges of the previous model, emphasizing the importance of reducing context switching and improving collaboration between support and development teams. Flavia explains their goal of making support seamless and discusses actionable strategies for enhancing efficiency. Together with Hannes Lowette, they explore how effective communication and clear priorities can bridge the gap between clients and engineers.