Fernanda Dobal

Join Ken Hart, CEO of Snowdrop Solutions, Daniel Gold, CEO of Stratiphy, and Fernanda Dobal, Director of Product at Cleo, as they dive into the future of personalization in finance. They discuss how AI and data-driven insights can transform financial services into personalized experiences. The trio explores the delicate balance between customization and data privacy, highlighting differing consumer attitudes in the UK and Germany. Tune in for their insights on leveraging technology to enhance engagement while addressing trust and security concerns!

Guests Ross Gallagher, Fernanda Dobal, and Megan Caywood dive into how AI is revolutionizing consumer banking. They discuss the role of AI in providing real-time insights and enhancing customer interactions with smart, context-aware experiences. The panel explores building trust in AI-driven decisions and the concept of 'self-driving money'—where financial tasks are automated for users. They also reflect on the future of banking, addressing the tensions between innovation, risk, and changing business models as fintechs and incumbents vie for leadership.

Aditi Subbarao, a leader in applying generative AI at Instabase, joins Colin Payne from the FCA, who specializes in AI innovation, and Fernanda Dobal from Cleo, developing AI financial assistants. They dive into generative AI's transformative power in financial services, discussing its potential for enhancing customer experience while navigating regulatory challenges. The guests also explore the need for upskilling in the workforce, the balance between innovation and privacy, and innovative applications that could reshape how consumers interact with finance.