Faisal Masud

Faisal Masud, President of HP Digital Services and a tech veteran with experience at giants like Amazon and Alphabet, dives into the AI Productivity Paradox. He explores why, despite advancements in generative AI, productivity gains haven't translated into soaring revenues. The conversation highlights the challenges of integrating AI in hybrid work settings, the evolution of job roles, and the balance between human and AI interactions. Faisal also shares insights from Staples' 'Easy Button' journey, advocating for a 'less is more' approach in maximizing productivity.

Faisal Masud, President of HP Digital Services, dives into the intriguing AI Productivity Paradox, exploring why AI advancements haven't skyrocketed revenue as expected. He discusses the challenges of integrating AI into hybrid work environments and stresses the importance of meaningful metrics to measure productivity. Faisal highlights the evolution of hiring practices to adapt to technological shifts and shares insights from the creation of the 'easy button,' showcasing how innovation must be executed thoughtfully for success in the AI era.