Eugene Litvak, President and CEO of the Institute for Healthcare Optimization and a Harvard adjunct professor, dives into the complex world of hospital management. He reveals how overcrowded emergency departments and nursing shortages plague healthcare, driving up costs and delaying surgeries. Eugene outlines innovative strategies for improving hospital efficiency, enhancing patient care, and retaining nursing staff, with success stories from institutions like Cincinnati Children's Hospital and the Mayo Clinic. His insights aim to save lives and billions of dollars.