Esty Karp, COO of a family office, shares her expertise in operational risk and technology, while Greg Silverman, a consultant, highlights data strategies for family offices. Tom Nicholson, from Asora, discusses the crucial role of tech in streamlining operations. They dive into the unique responsibilities of COOs in family offices versus traditional firms, the significance of data ownership, and best practices for managing technology and risks. Networking and collaboration emerge as vital for success, alongside insights on career paths for aspiring COOs.