Eric Yuan

Join Eric Yuan, the innovative CEO behind Zoom, and Peter Gassner, the mastermind of Veeva Systems, as they dive into the art of capital-efficient growth. They reveal how to achieve massive success with minimal investment, share insights on navigating the complex fundraising landscape, and discuss the critical role of product excellence and team dynamics. They also emphasize the balance between ambition and caution in business, offering valuable lessons for aspiring founders and investors alike.

"My number one priority is to make sure Zoom employees are happy. I believe if you have happy employees, you’re going to have happy customers." Eric Yuan, SEP '06, founded Zoom in 2011 to "deliver happiness and bring people together" in a frictionless video environment. In 2019, Eric led Zoom to one of the highest-performing tech IPOs of the year. But it was the next year that really made his company a global verb. In January 2020, the Zoom app averaged about 56,000 daily downloads on the Apple App Store. Within two months, as the COVID-19 outbreak forced a tectonic shift in the way people communicate, those downloads surpassed two million per day.In this episode of View From the Top, the podcast, Kathleen Schwind MBA '23, sits down to interview Yuan about what how he creates company culture, how he strives for work-life balance, and the few things he can't live without. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this captivating conversation, Eric Yuan, Co-founder and CEO of Zoom, shares his insights on the future of work and AI. He discusses the recent launch of 45 new AI features that will reshape user experiences. Yuan also delves into the concept of digital twins, aimed at making virtual meetings feel more personal and engaging. He emphasizes balancing data privacy with innovation and highlights the importance of customer feedback in product development. Yuan reflects on leadership and culture, revealing how these elements influence Zoom's growth and adaptability.

In this conversation, Eric Yuan, the visionary Founder and CEO of Zoom, reveals his ambitious plans for the future of virtual meetings. He introduces the concept of 'digital twins'—AI avatars that could attend meetings and make decisions on our behalf, potentially revolutionizing how we work. The discussion touches on Zoom's evolution into a comprehensive AI-driven workplace solution, the importance of maintaining human connections, and the competitive landscape against giants like Microsoft and Google. Get ready to rethink your relationship with video calls!

Eric Yuan, CEO of Zoom, shares ambitious visions for AI with Emily and Alex. They dissect the 'digital twin' concept intended to reduce meeting fatigue while highlighting the absurdities of relying on AI to clone human interaction. The trio discusses the controversies surrounding AI in workplaces, concerns about data privacy, and the stark contrast between corporate hype and public skepticism. They humorously navigate the ethics of automation in education and tackle the complications of misinformation in tech collaborations.