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Eric Ma
Leads data science research in the Data Science and AI group at Moderna. Focuses on aligning retrieval with user intent and building practical LLM applications.
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Jul 2, 2025
• 29min
Episode 52: Why Most LLM Products Break at Retrieval (And How to Fix Them)
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Eric Ma, who leads data science research at Moderna, dives into the challenges of aligning retrieval with user intent in LLM-powered systems. He argues that most features fail not at the model level but with context. Eric reveals how a simple YAML-based approach can outperform complex pipelines and discusses the pitfalls of vague user queries. He also emphasizes the importance of evolving retrieval workflows to meet user needs and when it's sufficient to rely on intuition versus formal evaluation in refining these systems.
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