Adam Gale, Co-founder and CEO of Class Research, and Eric Berger, member of Bain's Healthcare division, delve into the evolving landscape of healthcare IT. They discuss the impact of COVID-19 on staffing shortages and the urgent need for innovation to enhance patient care. The conversation highlights cloud technology's advantages and the challenges of integrating outdated systems. They also explore the role of AI in reducing clinician burnout and improving documentation, while envisioning a future with comprehensive healthcare IT solutions and new service models.
