Emily Hollingsworth

Emily Hollingsworth, a Tax Notes reporter, and Ryan Minnick, COO at the Federation of Tax Administrators, delve into the growing role of artificial intelligence in state tax agencies. They discuss California's innovative AI initiatives aimed at enhancing taxpayer support and improving operational efficiency. The conversation highlights challenges of balancing transparency with data security, the importance of training staff, and insights from a survey on AI adoption for fraud detection. Their insights reveal how state agencies are navigating this technological transformation.