Elevsis Delgadillo

Drew Koerner, Healthcare CTO at ServiceNow, and Elevsis Delgadillo, SVP of Customer Success at KeenStack, share insights on transforming healthcare referral management. They tackle the issue of referral leakage and its financial implications for hospitals, highlighting the role of AI and automation in streamlining workflows. They discuss how ServiceNow's capabilities integrate with KeenStack to enhance patient care, while also addressing data challenges in electronic health records. Their vision for the future includes seamless orchestration across systems to improve efficiency.