Eileen Duff

Eileen Duff, Managing Partner & Chief Client Success Officer at iCapital, shares her extensive expertise in alternative investments. She delves into the transformation of distribution in private markets and the role of technology, especially AI and automation, in enhancing client experiences. Eileen discusses strategies for engaging diverse clients and the significance of improved data connectivity. She emphasizes the need for better education on investment products and the efficiencies gained through automation in post-investment processes.