Isa Fulford, Casey Chu, and Edward Sun from OpenAI's ChatGPT agent team share insights into their groundbreaking work on a powerful AI agent that integrates deep research with operator tasks. They reveal how this agent can perform complex, multi-step tasks by accessing a virtual computer and utilizing multiple tools simultaneously. The team discusses their reinforcement learning strategies, challenges faced during development, and the significance of safety measures. Their collaboration showcases how small teams can effectively innovate and enhance AI capabilities for real-world applications.