In a thought-provoking conversation, Professor Lawrence Loh, director of the Centre for Governance and Sustainability, and Eddy Cheong, CEO of Havend Pte Ltd, tackle the recent Allianz acquisition of Income Insurance. They discuss rising public concerns over whether profit is overshadowing social responsibility. The shift from cooperative to corporate is examined, revealing the challenges this brings for customer loyalty. The duo highlights the need for balance between profitability and social impact, especially in today’s competitive insurance landscape.
