Ed Dean

Product lead for AI at Incident.io focused on integrating AI into incident response workflows and shipping AI-driven SRE features.

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Nov 6, 2025 • 1h 8min

When AI Becomes Your SRE: How Incident.io Is Automating Incident Response

Join Lawrence Jones and Ed Dean from Incident.io as they dive into the revolutionary impact of AI on incident response. Lawrence, a founding engineer leading the AI team, and Ed, the product lead for AI, share insights on how AI compresses investigation times from hours to mere minutes. They discuss the importance of user trust in AI, simplifying complex systems, and using past incidents to improve future responses. Explore their innovative Slack integration and the fascinating concept of AI as a company's immune system in action!

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