Dylan Ratcliffe

Dylan Ratcliffe, founder of Overmind.tech, dives into the intricacies of preventing outages in complex systems. He breaks down the recent CrowdStrike incident caused by a kernel-mode software error, showcasing the challenges of software updates. Ratcliffe highlights the hidden risks of configuration changes in cybersecurity, stressing their often-overlooked dangers. He also critiques vendor communication during crises and shares strategies for effective risk analysis and dependency awareness to navigate production challenges, offering valuable insights for better operational stability.