Dwight Klappich

Dwight Klappich, a research vice president and Gartner Fellow specializing in supply chain analysis, joins to discuss critical trends in logistics. He explains the 'hype cycle' of warehouse robots and drones, helping listeners determine when to adopt these technologies. Klappich highlights disappointing global forklift sales forecasts and the factors behind the stagnation. He also sheds light on common mistakes leaders make in reorganizing supply chains, advocating for tailored solutions that prioritize balance, strength, and speed.