Dwight Klappich

Research vice president and Gartner Fellow at Gartner, Inc., specializing in supply chain analysis and automation technologies.

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Dec 13, 2024 • 24min

Guest: Dwight Klappich of Gartner on the hype cycle for warehouse robots and drones; Global trends in forklift sales; Common mistakes made in reorganizing supply chain teams.

Dwight Klappich, a research vice president and Gartner Fellow specializing in supply chain analysis, joins to discuss critical trends in logistics. He explains the 'hype cycle' of warehouse robots and drones, helping listeners determine when to adopt these technologies. Klappich highlights disappointing global forklift sales forecasts and the factors behind the stagnation. He also sheds light on common mistakes leaders make in reorganizing supply chains, advocating for tailored solutions that prioritize balance, strength, and speed.