Dustin Miller

Founder of Conversion Assist, specializing in review generation, customer communication automations, and conversion-focused CRM systems for tour operators to increase reviews, repeat bookings, and operational efficiency.

Best podcasts with Dustin Miller

Ranked by the Snipd community

Nov 10, 2025 • 58min

How to Turn Great Tours Into 50,000 Five-Star Reviews

Justin Buzzi, Founder of Get Up and Go Kayaking, shares insights from his successful clear kayak franchise, which boasts over 50,000 five-star reviews. He discusses the importance of pre-tour communication and personalized follow-ups that triple their review volume. Dustin Miller, from Conversion Assist, emphasizes leveraging Google reviews to boost visibility and the use of automation for customer engagement. Together, they reveal systems for enhancing guest experience, encouraging referrals, and using reviews as a powerful marketing tool.

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