Dushyant Sharma

Dushyant Sharma, the visionary Founder and CEO of Paymentus, shares insights from transforming bill payment systems for utilities, insurers, and governments. He discusses how to turn customer frustration into a smoother experience, emphasizing the importance of flexibility and clarity. Discover how aligning payment solutions with real customer needs not only slashes service calls but also boosts collections. Dushyant highlights the culture that keeps Paymentus agile, and why focusing on overlooked clients paved the way for massive growth.