Dr. Simon Lafrance, a physiotherapist and researcher at the University of Montreal, dives into the pressing challenges in our healthcare system, particularly the growing wait times for musculoskeletal care. He discusses innovative models where physiotherapists lead as the first point of contact, enhancing patient access and reducing costs. Simon also explores the evolution of physiotherapists' roles in rehabilitation, the effectiveness of treatment approaches for spine pain, and how personalized care can transform patient satisfaction and outcomes.