Dr. Ravi Jayaram, Head of Children's Services at the Countess of Chester Hospital and key witness in the Lucy Letby inquiry, opens up about his regrets in handling the situation. He admits he could have acted sooner to prevent harm to infants, feeling his concerns were initially dismissed. Jayaram reveals an unsettling interaction with Letby, where she vowed to return despite being removed from the ward. He emphasizes the importance of incorporating lessons from past medical failures into safeguarding training to protect vulnerable patients.