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Dr. Peggy Greco
Vice President and Chief Patient Experience Officer at Nemours Children's Health with a background as a pediatric psychologist and decades of experience improving clinician communication and patient-family outcomes.
Best podcasts with Dr. Peggy Greco
Ranked by the Snipd community
Nov 20, 2025
• 21min
Using Data and Empathy to Elevate Patient and Family Experience with Dr. Peggy Greco and Rachel Hamilton
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Join Dr. Peggy Greco, a pediatric psychologist and Chief Patient Experience Officer at Nemours Children's Health, alongside Rachel Hamilton, Vice President of Customer Strategy at NRC Health. They dive into how equity-centered data and innovative communication tools are bridging gaps in patient and family experiences. Topics include using survey insights to identify disparities, implementing new intervention strategies, and the importance of patient feedback. They also discuss upcoming collaborative events to promote best practices in pediatric care.
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