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Dr. Jessica Pushee
Founder and owner of Charm Dental of Foxborough, a modern dental practice in Foxborough, Massachusetts; shares first-year lessons on running a startup dental practice, team leadership, patient experience, and insurance strategy.
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Sep 18, 2025
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Inside Year One: Lessons from Launching a Modern Dental Practice | Dr. Jessica Pushee | 573
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Dr. Jessica Pushee, the founder of Charm Dental in Foxborough, shares her candid insights from her first year running a modern dental practice. She discusses the bold decision to stay out-of-network with Delta Dental and the impact on her business. Jessica reflects on her evolution from micromanager to empowering leader, emphasizing team welfare over sheer numbers. She shares lessons from mistakes, like a consent form mishap, and highlights small patient experience details that drive referrals. Her ultimate advice? Happy staff equals happy patients and sustainable growth!
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