Dr. Amy McHugh, an Academic Facilitator at the National Centre for Cultural Competence, shares her insights on the intersection of technology and intercultural competence. She dives into her doctoral thesis on Collaborative Online International Learning (COIL), discussing its impact on cultural skills in virtual exchanges. The conversation highlights the complexities of cultural understanding, especially in post-COVID education, and emphasizes the importance of self-reflection and AI in promoting anti-racism and deeper empathy in digital communications.