Douglas Streat

Douglas Streat, COO of Aledade Care Solutions and an expert in patient engagement strategies, joins the hosts to discuss innovative approaches to healthcare. He shares insights on creating behavior change and emphasizes the importance of meaningful interactions over traditional call center tactics. The conversation includes the significance of data-driven methods and innovative outreach, such as direct mail. Plus, there's a fun game that illustrates effective engagement techniques while providing practical tips for enhancing patient care.