Dori Spade

Dori Spade, a veteran with over 17 years in the Managed Service Provider (MSP) industry, shares her expertise in this engaging discussion. She talks about her journey transitioning to founding Call to Action, a consulting firm aimed at helping MSPs tackle common challenges like role clarity and scaling. Dori emphasizes the significance of Quarterly Business Reviews (QBRs) for strategic oversight and the necessity of breaking down silos between sales and service teams to boost new business sales. Her insights are invaluable for MSPs aiming for growth.